
Public sign-in screen only. Private CRM data is not shown.
Open full preview (opens in a new tab)Project scope
Fix Bad Credit CRM is a custom customer-management application for Fix Bad Credit Australia. Unlike a public brochure website, its main audience is the team working with customer records and following a business process inside the application.
The application uses TypeScript and PostgreSQL. The public image shows the sign-in screen only. The focus is the team's record-management workflow; customer information remains private.
Platforms and tools
- TypeScript
- PostgreSQL
From the brief to the handover
Our approach to Fix Bad Credit CRM
How we approach a brief like this, from planning the work to reviewing the complete experience.
Understand staff responsibilities
Map who needs to create, review and update records, and identify the information required at each agreed stage.
Model records and permissions
Plan the data structure and access rules alongside the interface, rather than treating authentication as the whole security model.
Test representative cases
Use non-customer test data to review record updates, incomplete information and permitted actions before handover.
Working on something similar?
Tell us about your business and the requirements. We can discuss which parts of the approach are relevant to your project.
